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Every residential project built by related companies of the Domus Pacific Group of Companies is protected by a 10 year warranty program. This coverage is approved under B.C.’s Homeowner Protection Act and includes the following coverage:
  • 2 year coverage for materials, workmanship, and major systems
  • 5 year coverage for the building envelope
  • 10 year coverage for structural defects

New Home Customer Care

    For all warranty related concerns please fill out this service request form. Please provide us with contact information and a brief description of the issue you are experiencing. We will contact you as soon as possible to outline next steps and set up an appointment. If this is an emergency, please submit this form and follow up with a phone call 604-320-0881. If this is an after-hours emergency, please contact your building's Property Manager for assistance.